Support That Makes You Look Like a Hero

When you’re a reseller, your reputation is everything. Your clients trust you to deliver a phone system that just works, and, when it doesn’t? They expect you to fix it. Fast. Really fast.

But here’s the secret the best resellers already know:

You don’t have to do it alone.

At UCeasy, we’ve built a support experience that wraps around both you and your clients so you can focus on growing your business while we handle the rest.

📚 A Knowledge Base That Feels Like Yours

Imagine handing your clients a beautifully organized library of resources, all under your brand, not ours.

That’s exactly what we offer.

When your clients need help with:

• Setting up their new desk phone
• Configuring the mobile app
• Troubleshooting call quality
• Understanding voicemail features

They get a link to our unbranded Knowledge Base filled with clear, step-by-step guides, how‑tos, user manuals, and troubleshooting tips.

It looks like you built it for them. And in a way, you did.

👉 Client gets answers fast.
👉 You save time on basic questions.
👉 Everyone stays happy.

👀 View Our Knowledge Base

Want to see what your clients will experience?

👉 Explore the UCeasy Knowledge Base here 👈

It’s clean, simple, and designed to make your clients feel supported without ever mentioning UCeasy.

🔌 Take It Further: API Integration for Complete Brand Control

Want to go beyond a simple link? We offer API integration that lets you pull our Knowledge Base content directly into your own platform.

🎨 Fully branded – It looks like your content, your knowledge base, your voice

📡 Publish your way – Embed articles directly into your client portal or website

🔄 Always up to date – Content syncs automatically, so you’re always showing the latest

Whether you want a seamless embedded experience or full control over presentation, our API makes it possible.

🛠️Ask us about API access and make our resources truly yours.

📞 Human Support When They Need It

But we know that sometimes, reading a guide isn’t enough. Sometimes you just need to talk to a human.

That’s why your clients can reach our support team directly through:

📧 Email – For detailed questions or when they need to share info

📱 Phone – When they need answers right now

📝 Online forms – For quick, structured requests

No runaround. No “you have to contact your reseller first.” Just friendly, knowledgeable support from people who actually understand VoIP.

🎯 How It Helps You, The Reseller

Challenge	How UCeasy Support Solves It
“I don’t have time to troubleshoot every little issue”	Clients go straight to our Knowledge Base or support team
“I want to look bigger than I am”	Our unbranded resources make you look like an enterprise
“I’m not a 24/7 support desk”	We are. Email, phone, forms—we’ve got it covered
“I need to focus on selling, not supporting”	Exactly. We handle the support, you handle the growth

🌟 The Bottom Line

When you partner with UCeasy, you’re not just getting a cloud phone system. You’re getting a support ecosystem that:

• Empowers your clients to help themselves

• Steps in when they need a human

• Makes you look like the hero every single time

That’s the UCeasy Promise.

✉️ Email: info@uceasy.ca